How can I track my funds after canceling an order?
track my funds after canceling an order
Xp Freelancer
Last Update a year ago
Order cancelations are sometimes inevitable. Even so, Xp Freelancer has your back: under our Buyer Protection Program, we guarantee an instant refund if a seller misses a deadline, if you place an order accidentally, or if you and a seller mutually agree to cancel an order. If a seller delivers incomplete or poor work, you’ll receive a refund within just a few hours. You can learn more about order cancelations here.
Let's take a look at some examples.
1. You ordered an Xp Freelancer by mistake and canceled the order within 20 minutes. Your funds are immediately returned to your balance upon cancelation. You can find a record of your refund on the Cash Flow page.
2. You’ve requested a cancelation that requires seller approval.
Once the order is canceled, your funds will be returned to your balance.